Do customers need to download an app?

No. Customers simply scan the QR code with their smartphone camera to join the queue. No app downloads or account registration needed. They can check their wait status in real time from their browser and cancel on their own if needed.

How long does setup take?

After creating your account, just enter your store name, business hours, and operation mode. A guided setup wizard makes it easy — even first-time users can get started in about 5 minutes.

Which apps can customers receive notifications through?

LINE notifications require a LINE Official Account (free to create). It's available from the trial onward. Just connect it from the notification settings in the admin. Note that message costs beyond LINE's free tier (200 messages/month) are billed by LINE.

What types of businesses can use this?

Restaurants, clinics, salons, government offices — any business where customers wait in line. Choose from three operation modes: restaurant, takeout, or clinic, to match your industry.

Can I change or cancel my plan?

Yes. You can change your plan anytime from the dashboard. Upgrades take effect immediately, and downgrades apply at the start of the next billing cycle. The 7-day free trial requires no credit card.

When it's your turn, your phone lets you know. That's it.

Customers come to you on their own — no more walking out to find them.

Just place a QR code. No app needed. Start using it today.

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Sound familiar?

The smaller the shop, the bigger the burden of managing a waitlist

Walking to the parking lot to call customers

When customers wait in their cars, you have to walk back and forth to the parking lot every time. How many steps are you taking each day?

Calling names but no one hears

During peak hours, voices get lost in the noise. Repeated callouts interrupt your other tasks.

Complaints about being skipped

Handwritten sign-up sheets are prone to mistakes. Mix-ups lead to frustrated customers.

No time to manage check-in

When it's busy, your team is focused on cooking and serving. There's no one left to handle the front desk.

3 things only SimpleQueue gives you

Features built around real on-the-ground problems — not available in other queue tools.

Built for international customers

Available in 10 languages: Japanese, English, Korean, Chinese (Simplified/Traditional), Spanish, French, German, Italian, Portuguese. Perfect for shops with foreign visitors.

Block fake sign-ups from outside

Strict QR mode adds a rotating token to your in-shop QR code. Only on-site customers can join the queue — no remote pranks, no harassment.

See your regulars at a glance

Visit history, repeat rates, who has stopped coming, operational insights. Turn the waitlist into a way to build relationships.

SimpleQueue takes the weight off your shoulders

You don't need to change how you work. Just place a QR code and manage your entire waitlist from a single smartphone.

View all features

Notifications sent to their phone

Customers connected on LINE get the call on their phone. Everyone else can follow their place in the browser. No more walking to the parking lot to find them.

QR code check-in

No paper sign-up sheets needed. Customers simply scan a QR code with their phone to join the queue. No app downloads or account registration required.

On-screen call display

Show call numbers large on a TV or monitor in your store. A chime can sound on each new call.

Get started in 3 easy steps. Up and running today.

Step 1: Create your account

Sign up with your email. Enter your store name and hours. A guided setup wizard walks you through everything in about 5 minutes.

Step 2: Place your QR code

Print the auto-generated QR code and display it at your entrance. Customers scan it with their phone to join the queue.

Step 3: Manage from your phone

Check the waitlist in the admin. Call with one tap. Customers connected on LINE get the call on their phone.

4 screens your customers see

From scanning the QR to being called — everything happens on their own phone.

STEP 1

Pick party size & sign up

Scanning the QR opens the sign-up screen. Just pick your party size and tap 'Sign up with LINE'. No app, no account.

STEP 2

Number arrives in LINE

Their number and a live status link are sent to LINE the moment they sign up. Now they just wait anywhere.

STEP 3

Wait anywhere

See exactly how many parties are ahead, updated in real time. No need to stand in line.

STEP 4

Called when ready

When the "You're next!" LINE message arrives, head back to the store. Fewer missed calls.

* Sign-up also works web-only (no chat) or in on-site kiosk mode.

Built for restaurants in the age of inbound tourism

Serve more international guests without hiring more staff. 10-language support eliminates lines and complaints.

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Ramen, cafes, izakaya — no more lost foreign customers.

Especially effective for restaurants in tourist areas. A check-in screen in 10 languages, LINE call notifications, customers wait at the parking lot or nearby — table turnover up. Repeat visitor analytics turn one-timers into regulars.